A family-run home in the heart of Somerset, where a devoted team has cared for the community since 1989.
Being a family-run home, we make sure that family feeling carries through everything we do. The day-to-day running is led by our CQC Registered Manager and Director, Joanna Marshall, alongside her brother Rob — our Financial Director, based in London — who visits regularly throughout the year.
Jo and Tom's children, Emily and Lilly, can be seen most days around the home, bringing energy and vitality to Castle House. We also welcome residents' own pets, and currently have three cats in residence, a guinea pig, and plenty of fish enjoying all the creature comforts we provide.
Among our staff are husband-and-wife teams, and even parents working alongside their grown children — all pulling together to make Castle House feel like a true home from home.
Castle House is registered for both residential and nursing care. It's something many people don't realise — and it matters: it means your loved one can stay with us in the home they know as their needs change, without the upheaval of moving somewhere new.
Rated Outstanding overall
Care Quality Commission
The CQC is the independent regulator of health and social care in England.
View our CQC reportWe care for the whole person — their history, character and wishes — not just their medical needs. It's a passion that runs right through the team.
Every resident is treated with the utmost dignity, respect and kindness, in a home that feels safe, warm and genuinely welcoming.
Each of our Registered General Nurses brings their own expertise and a deep commitment to maintaining the highest standards of care.
Long-serving, highly skilled and endlessly caring — many of our team have been part of the Castle House family for well over a decade.
CQC Registered Manager & Director · RGN
With over 20 years' experience in older persons' care, Joanna's areas of expertise and passion are palliative care, ethics and law, and championing person-centred care. She was named National Care Home Manager of the Year in 2017. Joanna's first role at Castle House was as a health care assistant back in 1989 — and owning the home has been her dream ever since.
Financial Director
Joanna's brother Rob looks after Castle House's finances, working alongside her to run the home their family has owned since 1989. Based in London, he visits regularly throughout the year to stay closely involved in home life.
Clinical Lead · RGN
MJ has been at Castle House since 2005, having qualified as an RGN in the Philippines in 1991. Before joining us she ran an all-female medical ward as Head Nurse in Saudi Arabia for eight years. Alongside general nursing, her expertise includes Mental Capacity and DoLS.
Senior Nurse
Bernadette joined our nursing team in 2018, having qualified in the Philippines in 2010 — early postings included cardiology and chemotherapy nursing. Alongside daily nursing, "Bern" supports our student nurses on placement and oversees medication and continence care.
Deputy Manager
Alex has worked at Castle House for over 10 years, rising from HCA to Deputy Manager. He takes great pride in making sure his team of carers deliver the very highest standards, with every resident treated with dignity, respect and compassion. Alex also coordinates staff training and was an Outstanding Care Worker award winner.
Deputy Manager · Residents & Families Ambassador
Jo has been with us since 2012, starting as an HCA and gaining her NVQ Level 5 in Leadership in Health and Social Care. Compassionate and approachable, she handles new enquiries from prospective residents and is a friendly point of contact for families.
Financial Manager
Heidi joined Castle House in 2012 and recently passed her AAT qualification. She looks after all financial matters, IT and the day-to-day running of the office — keeping everything behind the scenes running smoothly.
Head of Grounds & Maintenance
Tom leads our gardening and maintenance team, keeping Castle House and its six acres of grounds in beautiful condition all year round. In his spare time he enjoys fishing — and can often be spotted in the gardens in shorts, even in the depths of winter.
Come and meet us
The best way to get a feel for Castle House is to come and see it. Our team is on hand 24/7 to answer questions and show you around.
Arrange a visitWe'd love to hear from you. Call us any time, or send a message and we'll be in touch.
